Important Notice: U.S. Tariff Policy Update & Temporary Suspension of U.S. Shipments
Dear Valued Customers,
Thank you for your continued trust and support. We are committed to providing high-quality products and a transparent shopping experience. Due to an upcoming U.S. customs policy change, we regret to inform you of temporary adjustments to our shipping arrangements for U.S. destinations.
Policy Update Overview
The United States will officially terminate the $800 de minimis exemption (under Section 321) on May 2, 2025. Previously, imported goods valued under $800 were exempt from tariffs. Under the new policy, all shipments entering the U.S. may be subject to customs duties, which could result in additional costs for your orders.
Our Response
To protect you from unexpected fees and ensure compliance, we have made the following decisions:
- All shipments to addresses in the U.S. will be temporarily paused. If you intend to ship to the U.S., we recommend either delaying your purchase or selecting a delivery address outside the U.S.
- We are monitoring the new customs regulations. By May 7, 2025, we will share a revised shipping plan and updated duty and tax guidelines via email, website updates, and social media.
Key Reminders
- Orders Placed Between April 23 and May 7 for U.S. Delivery:
Shipments may be delayed until after May 7. Depending on the finalized policy, additional duties/taxes may apply (subject to official regulations).
- Duty/Tax Refund Commitment:
If the policy is postponed or cancelled before May 7, we will cancel any duty charges and ensure no financial impact on your purchases.
Our Promise to You
Your satisfaction remains our top priority. We work closely with logistics partners to minimize disruptions and provide a cost-effective, compliant solution once the policy is clarified.
Contact Us
For questions or assistance, please reach out to our support team:
- Email: marketing@radiomasterrc.com
- Live Chat: Available on our website (bottom-right corner)
- Social Media: @RadioMaster Rc (Facebook)
Thank you for your understanding and patience. We look forward to resuming seamless service soon and will keep you informed of all updates.
Sincerely,
Radiomaster Team
April 23, 2025
